ISO refers to the international
standards organization

ISO refers to the international standards organization, which was founded on 23 February 1947, and is an organization that is specialized in its work in setting standards, and consists of representatives of many national organizations.

According to that definition, it is a non-governmental organization, but its standard setting gives it the power to impose laws that are signed, followed and stipulated by treaties. this results in giving it more support and strength than most other non-governmental organizations. as a result, that organization has an alliance with the vast majority of world governments and its permanent headquarters is in Switzerland, specifically in Geneva.

The word ISO expresses International Organization for Standardization, which means to provide global guidelines and standards that ensure high quality and continuous customer requirements, which are presented to institutions and companies in the form of certificates, and recognizes that this company applies the agreed and authorized standards 

ISO 9001 has grown in importance for several reasons :

– As the moment of application of the decisions of the World Trade Organization approaches on 1 January 2005, when institutions all over the world become equal rights in the markets, there is no monopoly or advantage offered to one institution over another. The win comes from the ability of the institution to satisfy its customers. the first step to satisfy its customers is to obtain one of the ISO 9001 certificates. therefore, in the end, all customers will expect that enterprises of any kind or size that have not obtained the certificate will seek to obtain them.

– It is also important that it is considered the entrance to the countries of the European Union, the United States of America and Canada, because obtaining this certificate gives the institution that has obtained the right to enter these huge markets, it gives a competitive advantage to the institutions that have obtained it.

– Facilitating trade and standardizing patterns and foundations throughout the world.

– It is also the first step to apply TQM despite its inability to apply principles such as continuous improvement, but it helps to clarify the current state of performance as it documents the entire performance of the organization and create a quality guide, hence it can proceed towards the application of TQM which has the tools and methods to achieve this improvement.　

Most of the benefits of obtaining an ISO certification can be summarized within four main pillars: :

1-product quality: this is done through periodic review, improvement and continuous development of production methods and methods and then documenting and working under them.

2-competition: obtaining ISO certification motivates the company to maintain a high level of quality, especially in the face of competing companies that have not qualified for such certification and produce similar varieties.

3 – Customer service: in many cases, especially in export markets the imported request that the issuer holds an ISO certification.

4. Productivity and profitability: this is done by increasing the effectiveness of the enterprise through product quality and competitiveness and thus leads to increased sales volume and profit.

The desire to obtain the ISO certificate must be a real desire to develop and apply the total quality standards and not only for promotional aspects, because if the organization’s goal to obtain the certificate to satisfy the customers and gain their trust in the service provided or the product may get the certificate for the immediate stage, but if this　

Therefore, it is necessary to distinguish between the desire to obtain a quality certificate as a logo and an advertising area and between the radical and real structural change towards excellence in comprehensive and integrated performance in the areas of performance built on sound and committed firm foundations. Following these foundations, a company or organization can progress and excel in a sequential and interrelated manner, making it eligible for higher degrees and certificates of efficiency and quality of multiple and diverse.

The decision of an institution or a company to become distinctive and enjoy the application of quality standards is a cumulative process and requires constant effort it is not a routine thing or a decision that can be applied in a short period of time (and if done, what comes quickly goes quickly), so it is necessary to take care of the proper construction of the

And there are things that the organization must take care of in order to ensure continuity in excellence and development in general :

Interest in research and development.　

Attention to training and Human Development.　

Achieve technical leadership.　

Encourage teamwork and innovation.　

Open communication lines and their continuity.　

Provides conscious and open-minded leadership.　

Interest in the consumer and make it (the first factor) that influences the decisions and actions of the enterprise.

* ISO 9001 Quality Management System

* ISO 14001 Environmental Management Certificate

* ISO 45001 Occupational Safety and health management system

• ISO 22000 Food safety management

* ISO 20000 Information Technology Management System

• ISO 27001 Information Security 

* HACCP hazard analysis and critical point identification system

* Quality certificate for ISO 17025 test coefficient numbers

* ISO13485 Medical Equipment Quality certificate

* ISO 50001 Energy Resource Management System

* ISO 10002 Customer Satisfaction Management 

* CE Mark European market certificate of conformity

* Quality and safety of BRC packaging materials